The Nonsense of Machines Talking to Machines
On my way out of the country this past month, I set-up an auto-responder to let people know that I
May 18, 2015
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Do We Really Have to Spell Everything Out?
In the 1940’s, a piece of federal legislation averaged two pages in length. The Affordable Care Act, passed in 2010,
May 11, 2015
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The Value of a Dollar
Over the years, I have encouraged employers to make sure their employees truly understand the firm’s business model by providing
May 8, 2015
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How Smart People Learn from Their Decisions
Talk to those with military experience about missions and decisions and they’ll refer to the after-action reports, dutifully completed after
April 30, 2015
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From OJT to DVD
When you stop and think about it – most of us don’t know what we know – or at least
April 25, 2015
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Lemonade and Problem Solving
Having come of age delivering newspapers, shoveling snow and raking lawns, I sometimes lament the dearth of opportunities like this
April 22, 2015
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Decision Making and Commitment
In a recent post entitled The Difference Between Commitment and Technique, marketing guru Seth Godin observed, “Most people don’t want
April 17, 2015
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Decisions and the Bureaucratic Food Chain
Once upon a time there was a large California-based bank. It was very concerned about the security of its data
April 15, 2015
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Show’em – Do’em – Watch’em
I overheard a supervisor train a new employee on merchandising a display of lotions and ointments. I could tell she
April 11, 2015
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Decision Making and Unintended Consequences
One of Finland’s wealthiest citizens just received a $60,000 speeding ticket for being fourteen miles over the limit. You see,
April 8, 2015
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Don’t Swing the Cat While It’s Returning Lunch
Tactical decisions take all shapes and forms. A few days ago, our 14-year-old cat started making that noise that all
April 3, 2015
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Reflection and Smart Decision Making
In his latest book, The Glass Cage, author Nicholas Carr reflects on technology’s impact on the meaning people place on
March 27, 2015
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