What Achievers Do to Improve Their Listening
Franklin Roosevelt became convinced that people were so excited to meet him in person that they didn’t pay attention to
Franklin Roosevelt became convinced that people were so excited to meet him in person that they didn’t pay attention to
This is Sophie, our Wheaten Terrier. She had leg surgery two months ago. She has been wearing this “cone of
If you’re like me, you’ve had fantastic ideas in the shower. But when you’ve tried to recall them while drying
Thirty years ago, Roger Fisher and William Ury published their bestselling negotiating book, Getting to Yes. One of the key
My friend Jay, was watching his grandson, Jake, vacillate over decision. After a minute or so, Jake’s mother, Tina, said
I have two friends, Joe and Judy. Joe has been having trouble with his dentures. Since he can’t wear them,
I’ve always been careful about labeling those in the youngest generation as lacking common sense. Two separate incidents in the
Keith, a colleague of mine, tells the story of going to work in a retail store where the staff seemed
Like most people, I have become wary of the customer service in most establishments these days. Maybe it’s because of
Have you ever had that thought? Yeah, me too. Even in my early sixties, I can still get that twinge
I have grown fond of coming up with self-explanatory alliterations that describe some of the behaviors employers are now dealing
My daughter, Erin, is about to graduate with a master’s degree in student personnel administration. She applied for a job