Welcome to the member help area.  Here you will find answers to commonly asked questions and other important information concerning

The Competition for Young Minds Nov/Dec 01 How the Generations are Responding Sept/Oct 01  Society’s Shifting Attention Span July/Aug 01 

The transfer and management of knowledge will continue to bedevil organizations for decades to come. While technology poses a number

If there is one universal way to engage today’s emerging generation of consumers, it is thru technology. While this may

As the number of young professionals increases within the meetings you plan, it will be imperative to take their needs

In my weekly travels, I field all sorts of questions from those in my presentations. But the one that struck

A recent column in The Wall Street Journal addressed the issue of the out-of-office and automated replies people are now

Veteran managers often complain to me that young people lack common sense. What they mean, I suspect, is that these

First, an apology. There will be those in their twenties who will rail against what you are about to read.

A powerful alternative to the sit-down interview is to walk candidates around the workplace. Interviewing by walking around will reveal

Is Job Loyalty Dead? Nov/Dec 00 In Defense of Xers Sept/Oct 00  I Remember . . . May/Jun 00  It

Millennials sometimes receive a bad rap about this issue. As this generation has come of age over the past 20