GenTrends 152: Menu-Driven Thinking Kills Creative Problem-Solving April 2013
April 2013 Issue #152 Greetings, With all the touch pads and mobile devices around, "thinking outside of the box"
April 24, 2013
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Menu-Driven Thinking Kills Creative Problem-Solving
Life’s truly important questions have no clear-cut answers. When decisions really count, the best solutions depend on many factors, each
April 23, 2013
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GenTrends150-There’s No Escaping Discomfort March 2013
March 2013 Issue #150 Greetings, Do mistakes make people uncomfortable? Of course! But that dastardly escape button makes it
April 9, 2013
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Make Them Think!
I recently had a conversation with the manager of an Old Navy Store. She developed a list of more than
April 8, 2013
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There’s No Escaping Discomfort
I have become convinced that the escape button is both the blessing and the curse of today’s world. On one
March 12, 2013
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Online Training Programs
Online Training Programs Train your staff for less! MicroTopics – One-topic video training programs that will help to resolve your
February 11, 2013
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There’s No Air in the Balls
A while back, I worked with the staff of a university recreation center. During the session, I asked them to
February 6, 2013
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The Best Exotic Marigold Hotel
As many of you, I took time this year to watch one of 2012’s sleeper hits, The Best Exotic Marigold
January 22, 2013
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Millennials Supervising Millennials
What if you are a young person in charge of people the same age as you, and they refused to
January 10, 2013
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A Millennial-Style Goodbye to Apple
Collin O’Malley, a Millennial, recently resigned from his position as a service representative at an Apple store to move on
December 31, 2012
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Millennial Techno Skills
A while back, I talked with the 28-year-old manager of a large retail store in the Midwest. He told
December 12, 2012
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Figure It Out! The Three Words That Foster Better Thinking
Click to watch —-> When I was a child, my parents and teachers used to ask me to do
November 19, 2012
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