Now that we’ve discussed ten signs of leaving behavior, it’s time to discuss the principles for intervention:
1) Look for collaboration. Sure, your employees might do something that can be interpreted as a sign they are looking. But before approaching anyone, look for a pattern that would verify your concern. Are there other signs besides the behavior you observed? Is the obvious behavior repeated more than once? Do those around the person in question seem to be treating him or her with more detachment. (They may know something you don’t.)
2) Prepare what you’re going to say and where to say it. Obviously, you’re not going to look across the table during a meeting and ask, “Are you looking for another job?” Just the same, you need careful about blurting out something like this in a setting where they might feel embarrassed or placed in a corner. Put yourself in their shoes and imagine what they might be thinking if they were conducting a discreet job search. Then compose your thoughts and rehearse what to say. You want it to come out right the first time. Then pick a time and place where they will you will not be putting them on the spot.
3) Be prepared to respond to their concerns. It’s one thing to establish a conversation about whether a person is leaving or thinking of doing so. It’s quite another, it the person confirms that they want to move on. Then what do you do? These contingencies need to be considered in advance. Would there be the opportunity for more training if they remained? A more appealing job? A more convenient location? A better title? Opportunity for development? A promotion? An increase in wages? The solution may be something simple such as a change in hours? It may be a lot more complex. Take a few minutes to consider the contingencies so you, as a supervisor are not caught unprepared?
As the economy continues to improve, employee turnover will increase and can play havoc on some workplaces. Don’t let it become an issue in your environment. Comment on this blog with other signs of leaving behavior and suggestions for resolving these concerns.