Tag: Control

30
Oct

Your Choice — Control or Success?

  I had a conversation with a small business owner (SBO) recently that went like this: SBO: “I feel like I’m forever answering everyone’s questions rather than focusing on the business. It’s maddening.” ME: “Tell me about the kinds of questions they ask.” SBO: “It’s everything, from whether to give a customer a 5% discount for late delivery to where

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