Critical Thinking

5
Dec

Making a Game of Repetitive Work

Like anyone, there are times when I am saddled with a repetitive task. Whether it’s raking the lawn, stuffing envelopes, or painting the kitchen, it can be tough to make the time go by. But I  have learned to re-frame this boredom by making a game out of it. So have most of those who grew up before the digital

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21
Nov

Are You Learning from Your Mistakes?

A long-time contractor recently told me of taking charge of a building project when he first got started. Having just graduated with a degree in construction management and feeling full of himself, he began by telling the masons that he would now order their materials since he knew how to budget the job in a more efficient way. When they

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15
May

Managing Discomfort is the Key to Success

It is human nature to aspire to greater things. The United States was conceived and built on that principle. Sadly, some of these aspirations are thwarted by circumstances and environment. More often than not, however, we thwart our own aspirations out of poorly informed beliefs. We listen to what others tell us without verifying the accuracy. We follow the rules

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17
Apr

Critical Thinking: The Economy’s “Other” Skills Gap

A lot has been written recently about the skills gap facing today’s economy. Researchers credit several sources for this phenomenon. First, the Baby Boomers will finally retire in droves over the next decade. Second, there has been a diminished interest in the hard sciences, resulting in a deficit of healthcare professionals and scientific researchers. Third, significantly fewer young people are

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6
Mar

Here’s Why Listening Results in Better Decisions

It is said that President Franklin Roosevelt became convinced that most people were so excited to meet him in person that they really didn’t pay attention to what he said. So he tried an experiment. As he greeted guests during a White House reception, he smiled and said to each of them quietly, “I murdered my grandmother yesterday afternoon.” As

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13
Feb

How Presence of Mind Adds to the Bottom Line

My wife and I just spent a wonderful week in Hawaii, a chance to relax and reflect. Of course, my mind is never far from the topic of decision making. The first night we were there, Wendy discovered the clothes iron in our room wasn’t working. She called the hotel’s front desk to ask for a replacement. Five minutes later,

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25
Jan

Stop Multi-tasking and Boost Your Productivity

Juliette thinks she’s a master at multi-tasking. She responds to e-mails, checks Facebook, talks with passing colleagues and does her “real work” all at the same time. But she’s exhausted by the end of the day. She woke up twice last night remembering she forgot to submit a report. She almost caused an accident texting her boss about a customer

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3
Jan

The Essential Secret to Good Judgment

I visited with a senior leader from a Fortune 100 company last month. At one point, he said, “My dad used to say, ‘Good judgment comes from experience. Experience comes from bad judgment.’” While I was amused by his simple characterization, it dawned on me that this glib little insight contains the essence of why some people are better decision

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30
Oct

Your Choice — Control or Success?

  I had a conversation with a small business owner (SBO) recently that went like this: SBO: “I feel like I’m forever answering everyone’s questions rather than focusing on the business. It’s maddening.” ME: “Tell me about the kinds of questions they ask.” SBO: “It’s everything, from whether to give a customer a 5% discount for late delivery to where

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15
Oct

Journaling for Smarter Decisions

Over the years, I have carried a journal with me when I go to meetings, attend seminars, or have coffee with someone. It’s a just spiral-bound notebook into which I can jot notes, ideas and insights. Every couple of weeks, I rifle through the pages from the previous month. In doing so, I am reminded of tidbits that might be

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