Critical Thinking

13
Feb

How Presence of Mind Adds to the Bottom Line

My wife and I just spent a wonderful week in Hawaii, a chance to relax and reflect. Of course, my mind is never far from the topic of decision making. The first night we were there, Wendy discovered the clothes iron in our room wasn’t working. She called the hotel’s front desk to ask for a replacement. Five minutes later,

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25
Jan

Stop Multi-tasking and Boost Your Productivity

Juliette thinks she’s a master at multi-tasking. She responds to e-mails, checks Facebook, talks with passing colleagues and does her “real work” all at the same time. But she’s exhausted by the end of the day. She woke up twice last night remembering she forgot to submit a report. She almost caused an accident texting her boss about a customer

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3
Jan

The Essential Secret to Good Judgment

I visited with a senior leader from a Fortune 100 company last month. At one point, he said, “My dad used to say, ‘Good judgment comes from experience. Experience comes from bad judgment.’” While I was amused by his simple characterization, it dawned on me that this glib little insight contains the essence of why some people are better decision

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30
Oct

Your Choice — Control or Success?

  I had a conversation with a small business owner (SBO) recently that went like this: SBO: “I feel like I’m forever answering everyone’s questions rather than focusing on the business. It’s maddening.” ME: “Tell me about the kinds of questions they ask.” SBO: “It’s everything, from whether to give a customer a 5% discount for late delivery to where

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15
Oct

Journaling for Smarter Decisions

Over the years, I have carried a journal with me when I go to meetings, attend seminars, or have coffee with someone. It’s a just spiral-bound notebook into which I can jot notes, ideas and insights. Every couple of weeks, I rifle through the pages from the previous month. In doing so, I am reminded of tidbits that might be

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7
Oct

The Secret Truth About Dishwashing

Dishwashing is a chore that most people try to avoid. There are even jokes about guys eating out of anything that will hold food just to skip this mindless task. But Bill Gates says he likes it. Yes, that Bill Gates. A couple of years ago, Gates mentioned that “I do the dishes every night — other people volunteer, but

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17
Aug

Warning: Multi-tasking Kills Your Productivity

Be honest – Can you really multi-task? The answer has to be “no.” Here’s why — Multi-tasking is physically impossible! Research has determined that your brain’s working (or short-term) memory can manage as many as five stimuli at a time. But . . . this includes elements such as the temperature in the room, ambient noise, aromas, and other environmental

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25
Jul

Ask Anybody Anything – It’s a Key to Success

I’ve had the privilege of connecting with a large number of successful executives over the years. Whether it’s interviewing them for an article, facilitating a workshop, or chatting at a pre-meeting reception, I always look forward to these opportunities. One the behaviors I’ve observed in many of these leaders is their curiosity, regardless of the person with whom they are

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7
Apr

Teach Millennials Work Smarts Using These 5 Keys

Lonnie works as an analyst at a financial services firm. He graduated with a finance degree and a 3.35 GPA. But in spite of his training, Lonnie feels like he’s in over his head. It dawned on him a few days after starting that the recommendations he makes are the real deal. The firm could lose big money if someone

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2
Apr

Are You Too Smart for Your Own Good?

There is a tale floating around the internet that NASA spent $12 billion developing pens that would work in space, while the Russians relied on pencils. This story has been debunked by Snopes.com and others. But the point made is valid. How often do we all over- think projects and solutions to the problems we face? Sometimes the cause of

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