What Lazy Decision Making Did to the Help Desk
We’ve all been through it. We need help with our smart phone or other device. We go on-line and click […]
Critical Thinking
Critical Thinking
Window Washers, Economics and Decision Making
I spend a great deal of time writing in coffee shops. On occasion, I’ll chat up the contract window washers
Critical Thinking
Is This Decision Making at Today’s Hostess Desk?
We walked into a restaurant and requested a table for three. The hostess said she couldn’t seat us because there
Critical Thinking
The Decision Making Tension between Orwell and Huxley
Over the past several years, I have been studying the evolving societal influences on our decision making. Some of these
Critical Thinking
Decision Making and the Shake Machine
Sean is an assistant manager at my local McDonald’s. The other day, I heard him grousing about the shake machine,
Values & Culture
You Click, iSwipe : Generations Camp Where They’re Most Comfortable
From PCs to Google Glass, the 21st Century has birthed an evolution of digital technology resulting in a striking difference
Values & Culture
Too Many Rules, Not Enough Reason
A college dean mentioned to me that he and his colleagues have been frustrated by the increasingly specific demands placed
Values & Culture
Sandwich Manager Redux
For the past few years I have been speaking about those supervising people significantly older and younger at the same
Other
Crossing the Generational Divide Keynote Presentation
Get the Most Out of Your Generational Groups at Work Watch a preview Ask about
Values & Culture
Thinking Past the Online Search
I’ve been asked why young people don’t seem to look past the first three pages of an internet search. It’s