Tag: reason and rules


Balancing the Tension Between Rules and Reason

What would you do if one of your employees tackled someone on company property? That was the decision facing Best Buy recently. Tyler, a security guard for one of the company’s stores in the Sacramento area, witnessed a police officer get knocked down by a fleeing suspect in the store’s parking lot. Tyler ran across the lot and tackled the

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Top Decision Makers Lead with Reason Rather Than Rules

Think about the last time, you heard someone say. “I’m sorry, the rules say we can’t do that.” What you were trying to accomplish was perfectly reasonable. Yet a policy had been put into place to prevent it. We sometimes laugh at the absurdity of these situations. But we also feel an underlying frustration at our lack of control. Over

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