Decision making process

30
Jun

Knowledge is Not Power If You Don’t Share It

The phrase, “knowledge is power” is commonly attributed to Sir Francis Bacon in the 1600’s. Regardless of its origin, some people interpret this statement as an entreatment to collect information for the purposes of building control and influence. After all, if you know it and someone else doesn’t, you have the power. The best decision-makers recognize, however, that there is

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23
Jun

Making Decisions When the Boss Won’t Share

I was chatting with a woman during a seminar break. “All of what you’re saying sounds great,” she said. “But my boss provides information on a need-to-know basis. I don’t know if he’s insecure or doesn’t trust me. I just spend lots of time asking for what I need to know rather than him giving me all the details at

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16
Jun

At What Point Does Digital Technology Harm Employee Development?

A recent article in Vertical Distinct describes how Amazon.com uses digital technology to regulate its workplaces. The company has come under scrutiny a number of times because of its hyper-focus on improving productivity. It is understandable that productivity would be a focus in an environment filled with repetitive and monotonous tasks. At what point, however, does this focus become counterproductive?

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9
Jun

The Four Word Phrase that Improves Decisions

At one point or another, a store clerk or customer service representative has probably said it. You thought you had asked a simple question. Maybe it was about getting the discount one day past the sale. Perhaps you were returning an item you discovered was damaged. Maybe you just wanted to switch colors. In all of these cases, the person

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26
May

Making Decisions When There is No Right Answer

Yuval Levin, writing in The Wall Street Journal recently, made the observation that, “To govern, at least at the level of the presidency, is to make hard choices among competing options with incomplete information.” While he was referring to the decisions made at the top of our political leadership, the principle is the same in many other environments. One of

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19
May

Ready – Fire – Aim Revisited

Back in the 1980s, the phrase “ready – fire – aim” was popularized by management experts as a solution for growing companies at a rapid pace. More recently, business titan, Jeff Bezos, was quoted as saying, “Being wrong might hurt you a bit, but being slow will kill you.” If you think about it, both observations make the same essential

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12
May

Save Energy by Managing Your Appoplexy

It is so easy to find an app for every little convenience these days. Whether you’re looking for travel short-cuts, recipes, or simply games to pass the time. Search any topic on Apple or Android and you’ll find millions of them, most free or less than five dollars. Installing them is as easy as clicking on “open,” authorizing installation with

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5
May

One Sure Way to Reclaim Your Life from Decision Fatigue

You probably know the feeling. You get up in the morning, get ready for the day and drive to the office. Then you sit down at your desk and brace yourself for the onslaught of messages needing to be cleared. You navigate the pop-ups, opt-ins and opt-outs, the unsubscribes, and the reply-alls you don’t need to see. Then there’s the

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28
Apr

Save Energy by Managing Your Appoplexy

It is so easy to find an app for every little convenience these days. Whether you’re looking for travel short-cuts, recipes, or simply games to pass the time. Search any topic on Apple or Android and you’ll find millions of them, most free or less than five dollars. Installing them is as easy as clicking on “open,” authorizing installation with

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14
Apr

Pre-Mortem: One of the Essentials to Effective Decision Making

“If we had only thought about that ahead of time!” Have you ever heard someone say that after a decision went wrong?  Too often, we confront a problem, figure out how to deal with it and then are surprised when the outcome isn’t what we planned. One of the secrets to making better decisions is to consider in advance how

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