Decision making process

14
Jan

Just because you can measure something . . .

One of the blessings of digital technology is the access it provides to so much information. But that’s also one of its curses. As we all battle daily decision fatigue, the exponential growth of accessible data has begun to overwhelm us. A colleague of mine serves as dean of education for a university. Part of her job is responding to

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7
Jan

Don’t Take Stats at Face Value

I was listening to Colorado Public Radio the other day. In a story about the challenges facing today’s high school students, the host said, “Twenty percent of Denver Public School students deal with some sort of mental illness.” My first thought was “Wow! One in five students. That’s terrible!” But being part social researcher, my mind then went to: “Says

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18
Dec

Don’t Fall Victim to the Single Right Way

I was in a meeting this past week that devolved into a rather heated discussion about which way to resolve a problem. People made reasonable arguments on both sides of the issue. In fact, any one of the approaches we discussed would have worked, just in different ways. Yet a couple of people insisted that theirs was the only solution.

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10
Dec

Who Says Brainstorming Works?

It is commonplace in meetings and workshops for the facilitator to ask attendees to brainstorm ways to resolve a problem. Everyone sits around throwing out insights and possible solutions. But if you notice, it doesn’t take long before people start repeating what others have said. Sometimes, they’ll even make a comment like, “Everybody else has mentioned the ideas I thought of.”

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3
Dec

Don’t Need – Don’t Have – Don’t Know

Money guru, Dave Ramsey, is famous for saying that people buy things they don’t need, with money they don’t have, to impress people they don’t know. If I’m being honest, I have been guilty of doing this a few times myself. We all want to appear successful, cool, or the top dog in the room. But sometimes it doesn’t go

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25
Nov

Celebrating Resilience Through Rejection

Caitlin Kirby, like most graduate students, has faced her fair share of rejections. But unlike most, she decided to celebrate her success at overcoming these rejections. How? By wearing a skirt made up of the rejection letters she’s received to the defense of her dissertation. Ask the best decision makers you know. They can all tell you stories about the

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18
Nov

Who Are Your Mentors?

A recent study conducted by OnePoll found that of 2000 Americans surveyed, 74% say they have a mentor. For those who do, the average person has four. “Dad” tops out the list as most common with “mom” coming in a close second. Many people will not find this surprising. After all, it’s understandable that most people would look up to

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22
Oct

Compel — What a Great Word!

Supervisors worth their salt are always looking for ways to improve how those they oversee make decisions. With the influences of menu-driven technology, impatience for immediate outcomes and the fear of doing or saying anything that others might find offensive, this is becoming harder and harder to do. We can provide our people with strategies. We can encourage them to

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25
Sep

We Don’t Extinguish Bad Habits

How many times have you started a sentence with the words, “I’ve got to stop . . . ”? Whether it’s checking social media ten times per hour, eating a big lunch that drains the afternoon’s energy, or binging on Game of Thrones until 2AM, those four words are a sure sign of a bad habit. People spend millions every

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18
Sep

How to Say “No” and Get Away with It

You know the drill. The boss says, “I need you to . . . .” or your team leader informs you that everyone else decided that you’ll be one to . . . “ or maybe a new initiative comes down from above without warning. In every case, you’ve already got too much on your plate. You may feel like

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