Is It Okay to Play Solitaire at Work?
Much has been made about the amount of time people engage in non-work activities on the job. I’ve seen estimates […]
Blog, Decision Making, Decision making process
Decision Making
Blog, Decision Making, Decision making process
Why New Year’s Resolutions Don’t Work
Are you one of the millions who will sit down later this month and layout your resolutions for the new
Blog, Decision Making
Five Proven Ways to Sharpen Customer Service Decision-Making
When was the last time you heard the sentence, “Let me ask my manager?” It might have been on the
Blog, Decision Making, Decision making process
The Perfect Time to Act Doesn’t Exist
I am fond of reminding those in my audiences that decisions don’t have answers. They have outcomes. In most cases,
Blog, Decision Making, Decision making process
“Leave If You Don’t Like It” . . . So They Did
A nationwide firm, which I will not name, conducted an employee survey recently. As with most endeavors of this nature,
Blog, Decision Making, Decision making process
The Magic of Goodwill in Decision-Making
This past week, I needed to find a part for a 29-year-old boiler in one of my rental properties. After
Blog, Decision Making, Decision making process
Bagels and the Science of Self-Discipline
It had become a ritual for me to begin my day in a coffee shop writing blog posts like this.
Blog, Decision Making, hiring, Hiring People, Interviewing
Three Legal Tactics for Detecting How Applicants will Really Behave on the Job
I had been standing in the pharmacy line for almost ten minutes and was the next one to be served.
Blog, Decision Making, Decision making process
The Attributes of an Empowered Employee
Every day, each employee you supervise makes hundred decisions to order to resolve problems and complete tasks. Most are routine
Blog, Decision Making, Decision making process
Managing a Boss Who Makes YOUR Decisions
Casey, a young colleague of mine, complained recently that her supervisor continually makes decisions about issues he has delegated to