Do You Really Trust Your People to Make Good Decisions?
The former owner of an automobile dealership told me recently that he initiated a $750 “customer spend” for his organization. […]
The former owner of an automobile dealership told me recently that he initiated a $750 “customer spend” for his organization. […]
I spent a couple of years in my youth as a cook for a seafood restaurant. Inevitably, the kitchen would
Feeling overwhelmed by too many daily decisions? Aren’t we all! Sometimes it’s tempting to just make a decision, any decision,
After a recent presentation, I was asked, “How do I get my people to just make a decision?” When I
We can strategize all day about how to make the best decisions. But when there are too many on the
This past Tuesday afternoon, I walked into my local McDonalds for a Diet Coke. There was my friend Austin furiously
She looked, then looked again, then looked again at the screen in front of her. She moved the belt back
I have lots of managers ask, “How do I get rid of the parade in my office?” You know this
I don’t care what you know. I care about how you think. That’s been my guiding philosophy for hiring over
I frequent a fast casual restaurant many mornings for coffee and a bagel with “a couple of butters.” This chain’s