Tag: making better decisions

25
Feb

Improving Performance Does Not Have to be Rocket Science

Sometimes it’s the basics that produce the best results. A while back, I met Bob a manager for the Hot Topic retail chain. You’ve probably seen one of their stores in the mall. They advertise themselves as Pop Culture and Music Inspired Fashion. Target market? Well, just visit one and you’ll get the idea. Most of their patrons are ages

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14
Jan

Just because you can measure something . . .

One of the blessings of digital technology is the access it provides to so much information. But that’s also one of its curses. As we all battle daily decision fatigue, the exponential growth of accessible data has begun to overwhelm us. A colleague of mine serves as dean of education for a university. Part of her job is responding to

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10
Dec

Who Says Brainstorming Works?

It is commonplace in meetings and workshops for the facilitator to ask attendees to brainstorm ways to resolve a problem. Everyone sits around throwing out insights and possible solutions. But if you notice, it doesn’t take long before people start repeating what others have said. Sometimes, they’ll even make a comment like, “Everybody else has mentioned the ideas I thought of.”

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25
Nov

Celebrating Resilience Through Rejection

Caitlin Kirby, like most graduate students, has faced her fair share of rejections. But unlike most, she decided to celebrate her success at overcoming these rejections. How? By wearing a skirt made up of the rejection letters she’s received to the defense of her dissertation. Ask the best decision makers you know. They can all tell you stories about the

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18
Nov

Who Are Your Mentors?

A recent study conducted by OnePoll found that of 2000 Americans surveyed, 74% say they have a mentor. For those who do, the average person has four. “Dad” tops out the list as most common with “mom” coming in a close second. Many people will not find this surprising. After all, it’s understandable that most people would look up to

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11
Nov

Donuts and Discipline

The past few weekends has found me building sets for the Christmas show at a local church. About ten of us have been gathering on Saturday mornings to cut wood, hammer it together and make it look like a small village. The church’s pastor has been kind enough to arrive each day with three dozen cream-filled, chocolate-covered donuts. Being a

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29
Oct

The Final Word on Multitasking

The debate about whether multitasking improves performance has been going on for more than a decade. Those on one side, maintain that their ability to do two, three, or even four things at once gives them an edge on the day. Those on the other side, argue that focusing on one task at a time produces a better outcome for

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22
Oct

Compel — What a Great Word!

Supervisors worth their salt are always looking for ways to improve how those they oversee make decisions. With the influences of menu-driven technology, impatience for immediate outcomes and the fear of doing or saying anything that others might find offensive, this is becoming harder and harder to do. We can provide our people with strategies. We can encourage them to

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15
Oct

Working Through Decision Discomfort

For the past 30 years, I have been asking people to tell me exactly why they’re working the career they’re in. Most times, they’ll chuckle and want to tell me a story about how one thing led to another. Roke (ro-key) is one of those people. Last week, my furnace needed fixing and Roke arrived to make the repairs. As

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7
Oct

Decisions Don’t Have Answers – They Have Outcomes

It has become very easy to presume that there must be an answer out there for every decision. Maybe you can find it on Google. Perhaps there’s a video explaining it on YouTube. If nothing else launch a Facebook survey. Those people will tell you what to do. Effective decision makers, however, have learned that decisions don’t have right and

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