Tag: decision making process

31
Dec

 “I’m Sorry” – The Great Absolution

A woman cut me off in traffic the other day. When we ended up side-by-side, as inevitably happens, she looked over mouthed “Sorry.” I guess that was better than flipping me the bird. But it didn’t excuse the poor decision she had made and she knew it. I’m not one for preaching and moralizing. But, sadly, this kind of behavior

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24
Dec

It’s “Time” We All Kept Our Commitments

Years ago, when I worked as a college career counselor, I recommended one of my top students to Walt, a recruiter for local employer. When I called him, Walt and I agreed that she’d be a great match for his organization. On the day of the interview, the young lady showed up in my office in tears. It seemed she

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18
Dec

Don’t Fall Victim to the Single Right Way

I was in a meeting this past week that devolved into a rather heated discussion about which way to resolve a problem. People made reasonable arguments on both sides of the issue. In fact, any one of the approaches we discussed would have worked, just in different ways. Yet a couple of people insisted that theirs was the only solution.

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3
Dec

Don’t Need – Don’t Have – Don’t Know

Money guru, Dave Ramsey, is famous for saying that people buy things they don’t need, with money they don’t have, to impress people they don’t know. If I’m being honest, I have been guilty of doing this a few times myself. We all want to appear successful, cool, or the top dog in the room. But sometimes it doesn’t go

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18
Nov

Who Are Your Mentors?

A recent study conducted by OnePoll found that of 2000 Americans surveyed, 74% say they have a mentor. For those who do, the average person has four. “Dad” tops out the list as most common with “mom” coming in a close second. Many people will not find this surprising. After all, it’s understandable that most people would look up to

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29
Oct

The Final Word on Multitasking

The debate about whether multitasking improves performance has been going on for more than a decade. Those on one side, maintain that their ability to do two, three, or even four things at once gives them an edge on the day. Those on the other side, argue that focusing on one task at a time produces a better outcome for

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22
Oct

Compel — What a Great Word!

Supervisors worth their salt are always looking for ways to improve how those they oversee make decisions. With the influences of menu-driven technology, impatience for immediate outcomes and the fear of doing or saying anything that others might find offensive, this is becoming harder and harder to do. We can provide our people with strategies. We can encourage them to

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15
Oct

Working Through Decision Discomfort

For the past 30 years, I have been asking people to tell me exactly why they’re working the career they’re in. Most times, they’ll chuckle and want to tell me a story about how one thing led to another. Roke (ro-key) is one of those people. Last week, my furnace needed fixing and Roke arrived to make the repairs. As

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7
Oct

Decisions Don’t Have Answers – They Have Outcomes

It has become very easy to presume that there must be an answer out there for every decision. Maybe you can find it on Google. Perhaps there’s a video explaining it on YouTube. If nothing else launch a Facebook survey. Those people will tell you what to do. Effective decision makers, however, have learned that decisions don’t have right and

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9
Jul

Are You Satisficing When You Shouldn’t?

Wouldn’t it be nice if all the decisions we need to make could be resolved by selecting an option from a menu? It seems like all of those offering us digital products and services want us to do so. “You don’t need to think anymore,” they say. “Just choose from our menus and we’ll do the rest.” Of course, life

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