The Value of Making Illogical Decisions
My parents hammered into me the value of being a good consumer. One of the principles I heard over and […]
Blog, Decision Making, Decision making process, MYBDN
Decision making
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Do You Really Need a Rule for That?
One of the joys of my job is interviewing a wide diversity of people every year. They generally range from
Blog, Decision Making, Decision making process
What are You Teaching Your People About Mastery?
Byron and Kelly showed up at my house this week to replace our 38-year-old furnace. As I watched with fascination,
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Three words – Discernment – Extrapolation – Inference
My wife and I have been managing people for more than thirty years – she in higher education and I
Blog, Decision Making, MYBDN
Beliefs Inform Behavior
This past week, a colleague reminded me of the old saying “beliefs inform behavior.” Chances are, everyone reading this post
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The Role of Intuition in the Top 15
A few weeks, I recommended employers identify the 15 weekly or monthly decisions made in front-line positions and teaching the
Blog, Decision Making
Top Decision Makers Lead with Reason Rather Than Rules
Think about the last time, you heard someone say. “I’m sorry, the rules say we can’t do that.” What you
Blog, Decision Making, Decision making process
Asking the Uncomfortable Questions
We’ve all been there. You’re discussing something with a colleague, an employee, or a vendor. The two of you seem
Blog, Decision Making, Decision making process
Want Them to Learn? Hang Up on Them!
Kevin is a service supervisor for a mid-sized mechanical contracting firm. He has six technicians visiting customers every day. As
Blog, Decision Making
The Magic of Freedom Within a Framework
One of the questions I get from time to time is, “How do I provide the freedom to make decisions