Decision Making is Not About Age
I’ve always been careful about labeling those in the youngest generation as lacking common sense. Two separate incidents in the […]
I’ve always been careful about labeling those in the youngest generation as lacking common sense. Two separate incidents in the […]
Keith, a colleague of mine, tells the story of going to work in a retail store where the staff seemed
Like most people, I have become wary of the customer service in most establishments these days. Maybe it’s because of
Have you ever had that thought? Yeah, me too. Even in my early sixties, I can still get that twinge
I have grown fond of coming up with self-explanatory alliterations that describe some of the behaviors employers are now dealing
My daughter, Erin, is about to graduate with a master’s degree in student personnel administration. She applied for a job
One recent Sunday, my wife and I went out for breakfast at a chain restaurant that specializes in pancakes. Tammy,
Allison, a young acquaintance of mine, works for a university in the Midwest. This past September, Lori, her highly-organized and
When it comes to professional services, how you ask for payment can have a tremendous impact on the trust between
Dear Fast-food Franchise Owner: I want to thank you. I teach employers how to improve workplace decision-making and my experience