Decisions Don’t Have Answers – They Have Outcomes
It has become very easy to presume that there must be an answer out there for every decision. Maybe you […]
It has become very easy to presume that there must be an answer out there for every decision. Maybe you […]
Wouldn’t it be nice if all the decisions we need to make could be resolved by selecting an option from
Thirty years ago, Roger Fisher and William Ury published their bestselling negotiating book, Getting to Yes. One of the key
Keith, a colleague of mine, tells the story of going to work in a retail store where the staff seemed
My daughter, Erin, is about to graduate with a master’s degree in student personnel administration. She applied for a job
One recent Sunday, my wife and I went out for breakfast at a chain restaurant that specializes in pancakes. Tammy,
Allison, a young acquaintance of mine, works for a university in the Midwest. This past September, Lori, her highly-organized and
Last week, I was in conversation with a colleague about whether to hire a new digital media manager. I said,
You hear people say it all the time – “I’m just sooo busy!” Yes, we all make more decisions these
Kevin is a service supervisor for a mid-sized mechanical contracting firm. He has six technicians visiting customers every day. As